Insomnia cookies customer service hours4/29/2024 The late-night bakery is looking forward to giving back to the local Grand Forks community by donating a portion of retail sales from the grand opening event to North Country Food Bank. In celebration of the new Grand Forks location, Insomnia Cookies will be holding an all-day in-store grand opening event and late-night celebration baked full of freebies, treats, and more. From the Classic Chocolate Chunk cookie to favorites like Snickerdoodle and Confetti Deluxe, decadent brookies, brownies, and blondies, a full slate of vegan options, and a frequently-rotating limited-edition menu, the brand’s offerings satisfy every sweet tooth – warm or cold. Ive talked with the local crew and they spoke similarly of problems with cutting hours, dealing with DoorDash delivery. The average Insomnia Cookies hourly pay ranges from approximately 14 per hour for a Cashier to 33 per hour for a General Manager. Here to the rescue when that craving for something sweet hits (even at 3 a.m.!), Insomnia Cookies offers in-store, pickup, and delivery options for customers to experience the company’s signature warm, delicious cookies. The average Insomnia Cookies salary ranges from approximately 29,021 per year for a Cashier to 103,355 per year for a Director of Operations. The new bakery, located in downtown Grand Forks, marks the brand’s second store in North Dakota and 260th location nationwide. Insomnia Cookies, The Empanadas, Arizona. (Valley News Live) - Insomnia Cookies, the beloved cult brand known for serving warm cookies all day and late into the night, is set to open its first store in Grand Forks. Delivery Dudes can be contacted via phone at for pricing, hours and directions. Sam was extremely nice and caring, helped us pick what we wanted, ensured that we were happy with what we ordered, and did everything he could to make our experience the best. Where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio.GRAND FORKS, N.D. Aside from how good the cookies are (not to mention their ice cream has pieces of their cookies inside it), the customer service here is unbeatable. With an expanding footprint of over 270 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. Later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. pay is not worth the amount of work expected. Extremely rude customers with management who give everything away to resolve their issues. expected to answer calls consistently with maybe 5-8 seconds in between. Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. extremely high call volume with absolutely no down time. Legally eligible to work in the United States.Must be able to work nights, weekends and holidays.Must be 18 years or older to be employed.Great communication and organizational skills.Prior experience in a customer service focused role - preferred.Cleaning, sanitizing, and maintaining the bakery.Handle cash and payments accurately and have no shortages or overages.Ensure fast, warm, and correct delivery orders are packaged and sent out.Bake our delicious cookies to perfection & a scoop of ice cream.Give each customer a warm experience with a smile in person & over the phone.Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.Promptly greet guests entering the store and take their orders according to procedure.WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW? You get to work in a fun, exciting team environment. Achievable growth / promotion opportunities.Job stability with a rapidly growing and reputable company.Pet insurance for your furry loved ones.great customer service and delicious cookies Helpful 0. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well! Louis and stopped by insomnia cookies and Taryn was awesome. Beaufort Street Normal, IL 61761, you are the ultimate Insomniac. This job offer is not available in your country.Īs a member of the Cookie Crew at our Normal store located at 117 E.
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